We welcome you to our website and are pleased that you are interested in our company. We take the protection of your personal data very seriously. We process your data in accordance with the applicable legal provisions for the protection of personal data, in particular the EU General Data Protection Regulation (EU-DS-GVO) and the country-specific implementing laws applicable to us. With the help of this data protection declaration we inform you comprehensively about the processing of your personal data by www.KenanAbel.com and the rights to which you are entitled.
Personal data is the information that makes it possible to identify a natural person. This includes in particular your name, date of birth, address, telephone number, e-mail address, but also your IP address.
Anonymous data exists when no personal reference can be made to the user.
Cherry avenue 9
63628 Bad Soden-Salmünster
Your rights as a data subject
First of all, we would like to inform you about your rights as a data subject. These rights are standardized in Art. 15 - 22 EU-DS-GVO. This includes:
The right to information (Art. 15 EU-DS-GVO),
The right to erasure (Art. 17 EU-DS-GVO),
The right to rectification (Art. 16 EU-DS-GVO),
The right to data portability (Art. 20 EU GDPR),
The right to restriction of data processing (Art. 18 EU-DS-GVO),
The right to object to data processing (Art. 21 EU-DS-GVO).
To assert these rights, please contact: firstname.lastname@example.org. The same applies if you have any questions about data processing in our company. You also have the right to lodge a complaint with a data protection supervisory authority.
rights of objection
Please note the following in connection with the right to object:
If we process your personal data for direct marketing purposes, you have the right to object to this data processing at any time without giving reasons. This also applies to profiling insofar as it is related to direct advertising.
If you object to processing for direct marketing purposes, we will no longer process your personal data for these purposes. The objection is free of charge and can be made in any form, if possible to: email@example.com.
If we process your data to protect legitimate interests, you can object to this processing at any time for reasons that arise from your particular situation; this also applies to profiling based on these provisions.
We will then no longer process your personal data unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
Purposes and legal basis of data processing
When processing your personal data, the provisions of the EU-DS-GVO and all other applicable data protection regulations are observed. The legal basis for data processing results in particular from Art. 6 EU-DS-GVO.
We use your data to initiate business, to fulfill contractual and legal obligations, to carry out the contractual relationship, to offer products and services and to strengthen customer relationships, which can also include analyzes for marketing purposes and direct advertising.
Your consent also constitutes a data protection permit regulation. We will explain the purposes of the data processing and your right of withdrawal. If the consent also relates to the processing of special categories of personal data, we will expressly point this out to you in the consent, Art. 88 Para. 1 EU-DS-GVO.
Processing of special categories of personal data within the meaning of Art. 9 Paragraph 1 EU-DS-GVO only takes place if this is required by legal regulations and there is no reason to assume that your legitimate interest in the exclusion of the processing prevails, Art. 88 Paragraph 1 EU-DS-GVO.
Transfer to third parties
We will only pass on your data to third parties within the framework of the statutory provisions or with the appropriate consent. Otherwise, it will not be passed on to third parties unless we are obliged to do so by mandatory legal provisions (passing on to external bodies such as supervisory authorities or law enforcement authorities).
Storage duration of the data
We store your data as long as they are required for the respective processing purpose. Please note that numerous retention periods require that data (must) continue to be stored. This applies in particular to storage obligations under commercial or tax law (e.g. commercial code, tax code, etc.). If there are no further storage obligations, the data will be routinely deleted after the purpose has been achieved.
In addition, we may retain data if you have given us your permission to do so or if there is a legal dispute and we use evidence within the statutory statute of limitations, which can be up to thirty years; the regular limitation period is three years.
Secure transmission of your data
In order to protect the data stored by us as best as possible against accidental or intentional manipulation, loss, destruction or access by unauthorized persons, we use appropriate technical and organizational security measures. The security levels are constantly checked in cooperation with security experts and adapted to new security standards.
The exchange of data from and to our website is always encrypted. We offer HTTPS as the transmission protocol for our website, each using the current TLS encryption protocol. We also offer our users content encryption for the contact forms. Only we can decrypt this data. There is also the option of using alternative communication channels (e.g. by post).
Obligation to provide the data
Various personal data are necessary for the establishment, implementation and termination of the contractual relationship and the fulfillment of the associated contractual and legal obligations. The same applies to the use of our website and the various functions that it makes available.
We have summarized details for you in the above point. In certain cases, data must also be collected or made available due to legal regulations. Please note that it is not possible to process your request or to carry out the underlying contractual relationship without providing this data.
Categories, sources and provenance of the data
The respective context determines which data we process: This depends on whether you place an order online, for example, or enter an inquiry in our contact form, whether you send us an application or submit a complaint.
Please note that we may also provide information for special processing situations separately at a suitable point, e.g. when uploading application documents or when making a contact request.
When you visit our website, we collect and process the following data:
Internet service provider name
Information about the website from which you visit us
Web browser and operating system used
The IP address assigned by your internet service provider
Files requested, amount of data transferred
Number and type of CAD downloads
Information about the websites that you call up from us, including the date and time
For reasons of technical security (in particular to prevent attempts to attack our web server), this data is stored in accordance with Art. 6 Paragraph 1 lit. F EU-DS-GVO. After 7 days at the latest, the IP address is anonymized by shortening it so that no reference to the user is made.
As part of a contact request, we collect and process the following data:
Name first Name
Postal code and city
type of request
your individual message
As part of the ordering process, we process the following data:
Name first Name
Billing address (street, number, zip code, city, country)
Delivery address (street, number, zip code, city, country)
mobile phone number
Contact form / contact by e-mail (Art. 6 Para. 1 lit. a, b EU-DS-GVO)
There is a contact form on our website that can be used to contact us electronically. If you write to us using the contact form, we will process the data you provide on the contact form to contact you and answer your questions and requests.
The principle of data economy and data avoidance is observed here, in that you only have to provide the data that we absolutely need to contact you. This is your e-mail address and the message field itself. Your IP address will also be processed for technical reasons and for legal protection. All other data are voluntary fields and can be specified optionally (e.g. to answer your questions more individually).
If you contact us by email, we will process the personal data provided in the email solely for the purpose of processing your request. If you do not use the contact form provided, no further data collection will take place.
Webshop (Art. 6 Para. 1 lit. b EU-DS-GVO)
We only process the data you provide on the order form to carry out or process the contractual relationship, unless you agree to further use.
The principle of data economy and data avoidance is observed in that you only have to provide us with the data that we absolutely need to carry out the contract or to fulfill our contractual obligations (i.e. your name, address, e-mail address and the respective for the payment data required for the selected payment method) or which we are legally obliged to collect.
In addition, your IP address will be processed for technical reasons and for legal protection. Without this data, we will unfortunately have to refuse to conclude the contract, as we will then not be able to carry it out or we may have to terminate an existing contract. Of course, you can also provide more data yourself if you wish.
Registration / customer account (Art. 6 Para. 1 lit. a, b EU-DS-GVO)
On our website we offer users the opportunity to register by providing personal data. The advantage is that you can view the order history in particular and the data you provide for the order form is saved. When ordering again, you do not have to enter it again.
Registration is therefore either necessary to fulfill a contract (via our online shop) with you or to carry out pre-contractual measures or is possible if guest access is also provided. Furthermore, registration is required in order to be able to use our online calculation tools.
The principle of data economy and data avoidance is observed here, since only the data required for registration is marked as a mandatory field with an asterisk (*). These are e.g. the e-mail address and password including password repetition.
For orders in our online shop, we also need information on the billing address (title, first name, last name, company, department, address, telephone number for queries) for delivery. If the delivery address differs from the billing address, the above information for the delivery address must also be given.
By registering on our website, the IP address of the user, the date and time of registration are also saved (technical background data). By clicking the "Register now" button, you consent to the processing of your data.
Please note: We store the password you have given us in encrypted form. Employees of our company cannot read this password. Therefore, they cannot give you any information if you have forgotten your password.
In this case, use the "Forgot your password" function, which will send you an automatically generated new password by email. No employee is authorized to request your password from you by telephone or in writing. Therefore, please never give your password if you receive such requests.
With the completion of the registration process, your data is stored with us for use in the protected customer area. As soon as you register on our website with your e-mail address as your user name and password, this data will be made available for actions you have taken on our website (e.g. for orders in our online shop). Executed orders can be traced in the order history. You can enter changes to the billing or delivery address here.
Our customer service will be happy to make changes/corrections if you contact them. Of course, you can also cancel or delete the registration or your customer account. This is possible after logging in in the "My Account" area under the item "Delete user account". After deletion, you will be sent an e-mail as confirmation.
Payment systems (Art. 6 Para. 1 lit. a, b EU-DS-GVO), credit check (Art. 6 Para. 1 lit. f EU-DS-GVO)
In our online shop you can pay on account. In addition, your IP address will be processed for technical reasons and for legal protection.
The principle of data economy and data avoidance is observed in that you only have to provide us with the data that we absolutely need to process the payment and thus process the contract or that we are legally obliged to collect.
Without this data, we will unfortunately have to refuse to conclude the contract, as we will then not be able to carry it out.
The payment system we use uses SSL encryption to protect the transmission of your data.
Note on invoice payment: If you choose the invoice payment method in our online shop, we will carry out a credit check in individual cases. For this purpose, the creditworthiness-relevant data (contact person, address of the company, managing director, etc.) is sent to Creditreform Bad Homburg to determine creditworthiness and default risks.
Cookies (Art. 6 Para. 1 lit. f EU-DS-GVO / Art. 6 Para. 1 lit. a EU-DS-GVO with consent)
Our website uses at several locations so-called cookies. They serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser (locally on your hard drive).
These cookies enable us to analyze how users use our websites. This allows us to design the website content according to visitor needs. In addition, the cookies enable us to measure the effectiveness of a specific ad and, for example, to place it depending on the user's thematic interests.
Most of the cookies we use are so-called “session cookies”. These are automatically deleted after your visit. Permanent cookies are automatically deleted from your computer when their period of validity (usually six months) has expired or you delete them yourself before the period of validity expires.
Most web browsers automatically accept cookies. However, you can usually change your browser settings if you prefer not to send the information. You can then still use the offers on our website without restrictions (exception: configurators).
Please note: If you deactivate the setting of cookies, not all functions of our website may be fully usable.
User profiles / web tracking process
This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
We have activated the IP anonymization function on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out to you however that in this case you will if applicable not be able to use all functions of this website in full. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=de
Objection against data collection
You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this website: Disable Google Analytics
You can find more information on how Google Analytics handles user data in the Google data protection declaration: https://support.google.com/analytics/answer/6004245?hl=de
Order data processing
We have concluded an order data processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Demographic characteristics in Google Analytics
This website uses the "demographic characteristics" function of Google Analytics. This allows reports to be created that contain statements about the age, gender and interests of the site visitors. This data comes from interest-based advertising from Google and visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the point "Objection to data collection".
Google Tag Manager
Google Tag Manager is a solution with which we can manage so-called website tags via an interface (and thus, for example, integrate Google Analytics and other Google marketing services into our online offer). The Tag Manager itself (which implements the tags) does not process any personal data of the users. With regard to the processing of users' personal data, reference is made to the following information on Google services. Usage guidelines: https://www.google.com/intl/de/tagmanager/use-policy.html.
Online offers for children
Persons under the age of 16 may not transmit any personal data to us or submit a declaration of consent without the consent of their legal guardian. We encourage parents and guardians to take an active part in their children's online activities and interests.